Usually the process of getting packages is relatively simple: the postal worker at the counter calls for all the slips from customers in line and goes back to get all the packages. That is until recently when a complaint changed the whole process.
Bethel Postmaster Alan Murphy said a customer filed a formal complaint with the Anchorage PO saying that he or she disapproved of this method.
Murphy said the person was not satisfied with customers not getting their packages in the order of where they were in line.
So Murphy said the Anchorage Office told him to instruct his employees to collect the slips and deliver the packages one at a time.
“It’s in the post office manual. It’s first come first serve,” Murphy said.
This change has prompted Bethel citizens to circulate a petition saying they want the old way back. Bev Hoffman is one of the petition organizers.
“It’s nothing against the Bethel Post Office; we’ve been doing this yellow package slip the same for many years. It’s just been so disruptive to all of this to have to deal with this,” Hoffman said.
Hoffman said the petition had already garnered over 160 signatures in less than 24 hours.
Postmaster Murphy says the petition will need to be reviewed by the head office in Anchorage before anything can be changed.